HMP400
From SpinetiX Support Wiki
Introduction
The HMP400 is the newest arrival in the Hyper Media Player family. With a sealed fanless design, an Intel Atom® inside, and made in Germany, it is designed to deliver 4K at 60 fps digital signage content, flawlessly, 24/7, over a decade.
Key Features:
- Commercial grade, long-life 24/7 use
- Fanless, compact, and flat-form factor design
- Dust-resistant, designed for extreme conditions
- Passive heat dissipation
- Intel® Atom® processor
- DSOS™ by SpinetiX – signage operating system
- 4K | 60 fps ready
- Power over Ethernet (PoE+ / 802.3at)
- 3-year warranty included, extendable to 5 years
- Engineered in Switzerland, made in Germany. TAA compliant.
- Wi-Fi version available - see HMP400W.
See also the HMP400 page on the main website and Get started with the HMP400 guide.
Downloads
Hardware
Main characteristics
| Processor | Intel™ Atom x5-E3930 |
|---|---|
| Memory | RAM: 4 GB, bandwidth: 34.1 GB/s |
| Storage | Internal: 16 GB solid state eMMC 5.1 Industrial MLC NAND with OS in higher endurance SLC area External: Flash drive, hard disk (via USB 3.0) |
| Power | Power over Ethernet (PoE+ / 802.3at) or USB-C lockable Power Delivery 2.0, 27W (min 3A@9V) |
| Operating environment | Ambient temperature: 32 - 104ºF / 0 - 40ºC Storage temperature: -4 to 122ºF / -20 to 50ºC Relative humidity: 10-90% non-condensing |
| Real-time clock (RTC) | Accuracy ±1 min./month, backup by supercap (30 days) |
| Dimensions | W x H x D: 200 x 27 x 120 mm, respectively 7.87 x 1.06 x 4.72 inches |
| Weight | 660g ± 5g, respectively 23.3 oz |
Input & outputs
| Video output | HDMI Port 2.0 (type A, lockable) + DisplayPort 1.2 (USB-C lockable alternate mode)
Display power saving: HDMI-CEC, DisplayPort, serial port |
|---|---|
| Audio output |
Digital audio (stereo and 5.1/7.1 surround sound) via HDMI, DisplayPort, or any of the USB-C ports (using a DAC device) Analog line-level audio (stereo) via dedicated USB-C port |
| Network
connectivity |
Ethernet 1 GbE 8P8C port (a.k.a. RJ45), IEEE 802.3ab, 802.3u, 802.3az standards
Remote configuration: Embedded web server, HTTPS with user root certificates, RPC API |
| USB port | 3 x USB 3.0 (USB-C lockable) |
Notes:- The three USB ports can be used to update the firmware, to connect USB / serial devices (advanced protocols, accessory required), as well as for dedicated usage for analog line-level audio, display port, power supply.
- For built-in analog audio output (DSOS 4.6.2 or later), we recommend using the SpinetiX USB-C analog audio cable (SX-HW-UCAUD), which is a true analog cable conforming to the USB-C alternate audio specification. It is purely passive, so no risk regarding the reliability of active electronic components, and the noise level and distortion have been validated in our lab.
- For digital audio output over any of the USB-C ports, you'll need to use an adapter/device capable of active digital-to-analog conversion (DAC), compliant with the USB Audio Class (UAC).
- The player does not support 3G/4G USB cellular modems.
Blue button
The player's blue button is multi-functional allowing to perform different operations depending on how long it is pressed and whether the player is powered on or powered off during that time - like trigger OSD information, shut down, reset to factory default settings, force Recovery mode, etc.
See Blue button page for more details.
LEDs
The player has four diagnostic LEDs on the front side indicating power, system, Wi-Fi and network. Two more are integrated within the network connector on the back side. These LEDs can be used to quickly assert the status of the player.
See LED page for more details.
Enclosure / casing
Mounting
The player can be mounted using two M5 bolts - see the technical drawing above for exact coordinates of the mounting holes.
- If the mounting surface is itself well ventilated and/or will help with heat dissipation (e.g. a separate bracket of a display mount) then the player can be mounted flush with the surface, but you should monitor the temperature during use.
- If the mounting surface is attached to another heat source (e.g. the back panel of a display) then you should use standoffs to allow air to circulate around the player, and monitor the temperature closely.
Identification
Each HMP400 player has a unique serial number and a MAC address. Each player has also a device name, set by default to the player serial number, displayed and configurable within the HMP Control Center interface.
A sticker with the serial number, barcode, player model and few other information can be found on the bottom side of each player. This helps to identify the unit and it should not be removed.
Logo and printing
- Situations may arise where labels or transfers may need to be applied to the player. This is generally not recommended by SpinetiX as the heat generation of the device may be affected.
- There is almost no risk of a sticker or label removing the logo printed on the player; the printing process used is a special type which results in ink being protected by the outside layer of aluminum itself.
- Any material affixed to the player must be entirely removable without a trace for the unit to remain within warranty.
Power
The player can be powered over Ethernet (PoE+ / 802.3at) or by using an external USB-C power supply (power delivery 2.0, 27W, min 3A@9V) - although both are supported, it is recommended to use one method or the other.
The typical power consumption of the player, measured in normal conditions is 9W; the maximum is 14W, excluding USB port loads.
External power supply
- Model: USBC-PD-30
- Input: 100-240V 50-60Hz.
- Output: 5V3A / 9V3A / 12V2.5A
- DC cord: 150 cm
- Plug: the power supply unit comes with a built-in type A plug and a removable type C plug.
- The USB-C connector attached to the PSU must be connected to the USB-C port (marked with the DC symbol ⎓ ) next to the HDMI port. See how to connect the external power supply.
Power over Ethernet
The player implements the IEEE 802.3at-2009 PoE standard, also known as PoE+ or PoE plus.
- The power comes from a power supply within a PoE-enabled networking device (such as an Ethernet switch) or can be injected into a cable run with a midspan power supply (PoE power injector) that can be used in combination with a non-PoE switch.
- The maximum power delivered by the power sourcing equipment (PSE) is 30 W, while the power available at the powered device (the player) can be as low as 25.5 W, depending on the length of the cable. The standard requires Cat 5 cable or better for high power levels.
- When the player is rendering complex content, it can use up to 14W, which means that not all 3 USB ports can be used at full load (4.5W), but that's usually not needed anyway, as USB devices typically use much less than the 4.5W max of the standard (USB2 devices, like keyboards and touchscreens are limited to 2.5W for example). On the player side, a microcontroller will automatically shut down USB ports if devices are drawing too much in order to avoid a shutdown of the player by the PoE Ethernet switch.
- When deciding what model of PoE switch to use for powering multiple players, you should consider a power budget of 30W per player to avoid any issues.
Power off
See how to correctly power off the HMP.
Warranty
SpinetiX offers 3 years of Hardware Limited Warranty for HMP400 products.
- A 5-year warranty extension can be purchased separately.
- The player has a very low probability of failure because its hardware architecture is free of moving parts. There is no official MTFF/MTTF/MTBF calculated; the component with the shortest MTTF is currently the internal storage, however, the high-quality cards used by SpinetiX are certified for at least 5 years of use by the manufacturer.
- The warranty does not apply to the external power supply unit, nor the internal memory medium (storage). See General Terms & Conditions of Sale (Exclusions section) for more details.
Software
Operating System
The embedded DSOS™ is a secured operating system designed for digital signage players, especially for demands of defense, financial, cruise vessel and other high-availability scenarios. It cannot be changed in any way, and no other OS can be installed on the player.
Rendering engine
| Layer composition | Multi-layer, multi-video decoding capability |
|---|---|
| Text | Unicode support (international text); bidirectional (right-to-left, left-to-right) Fonts: TrueType, OpenType user fonts, built-in fonts (Western, Cyrillic, Arabic, Greek, Hebrew, Chinese, Japanese, Korean, Thai, Hindi, etc.) |
| Media file formats | Image formats: JPEG, PNG, GIF, SVG Video formats: MPG, MP4, M4V, MOV, MKV, AVI, VOB, TS, WMV Audio formats: MP3, AAC, WAV, WMA, AC3, M4A, MKA |
| Video codecs | Multi-video decoding capable, 4K60p max H.264/MPEG-4 AVC: HP@L5.2, H.265/MPEG-H HEVC: L5.1 MPEG-2: MP@HL, MPEG-4: ASP, MJPEG WM9/VC-1: AP@L3 |
| Audio codecs | AAC-LC, HE-AAC, AC3, MPEG Layer I, II, III (MP3), WMAv2, AC3 |
| Animation | Elementi playlists, transitions, effects |
| Content languages | HTML5, SVG Tiny 1.2+, Canvas, SMIL Animations, iCalendar (RFC 5545) |
| Scripting language | JavaScript (ECMAScript 5), jSignage™ (jQuery, Layers, Graph, QRCode, etc.), WebStorage, XMLHttpRequest |
| External data access | AJAX, REST, HTTP/HTTPS with custom certificates or SRP, raw TCP/UDP |
| Interactivity | USB input devices (touch screen, keyboard, mouse, presenter, barcode scanner, etc.), USB HID I/O, network triggers, serial port (JavaScript COM API) |
| Video Wall | Accuracy ± 1 frame, unlimited screens |
| Streaming | RTSP, RTP, UDPR (multicast capable), HTTP |
DSOS activation licenses
Description
The HMP400 players are working out of the box with SpinetiX ARYA™ cloud-based service, without needing a particular DSOS license, however, not all the players' features are available. More features can be unlocked with one of the DSOS licenses detailed below.
This DSOS license activates all APIs for content automation and distribution.
This DSOS license activates native support for HTML5 and physical input/output APIs.
This DSOS license activates all SpinetiX features and APIs for maximum integration options, such as multiscreen synchronization/video wall, custom resolution, streaming, network triggers from external devices or applications, etc.
Managing
- For buying a DSOS activation license (or an extended ARYA Enterprise plan), please refer to our ecosystem of channel partners.
- For activating, modifying, and removing DSOS licenses, please visit our guide on how to activate a Feature Set on your player, which includes all the information you need to manage your licenses effectively.
Content management
The HMP400 works out of the box with SpinetiX ARYA cloud-based service. Elementi can also be used if a DSOS license has been activated on the player.
SpinetiX ARYA
SpinetiX ARYA is a cloud-based visual communication solution, easy to use and accessible from anywhere from a browser from any device (PC, tablet, smartphone) and at any time. The carefully crafted templates with animations and transitions will show off what’s on sale, opening hours, person showcase, news, menu weather and more.
Elementi
Elementi is our simple, yet powerful digital signage software, letting you seamlessly publish and schedule content onto your player. The bond between Elementi and the HMP400 players ensures consistency in delivering a visually rich experience to any combination of screens across your network day after day, year after year - regardless of external factors such as evolving PC standards and hardware.