Third-party players

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Introduction

As a member of Intel® IoT Solutions Alliance, SpinetiX collaborates with third-party player manufacturers to bring our digital signage technology and expertise to users relying on Intel-based architectures. Our partners can provide you such players with SpinetiX’s Digital Signage Operating System already installed and built-in access to SpinetiX ARYA™ cloud CMS (see more about ARYA plans).

The following third-party hardware devices are compatible with DSOS™ by SpinetiX™:

Troubleshooting

Common issues

  • 4K resolution HDMI cable
    A High-Speed HDMI cable is required for the player to output a 4K @ 60Hz resolution.
  • Dual display
    Although some players might feature two HDMI outputs, those cannot be used in the same time - if both are connected, one of the screens will display a screen graphic with an X in the middle. The video output connector to be used can be configured from Control Center > Display settings.
  • Secure BIOS access
    It is recommended to secure the access to BIOS with a strong admin/supervisor password.
    Securing the access to BIOS will also prevent users to access the Boot Menu, unless explicitly allowed.

Power button

The power button function has been extended as following:

  • Briefly press and release to trigger On Screen Display (OSD) showing the firmware version, network addresses, and serial number
  • Do that twice to trigger a soft device shutdown
  • Press and hold for 4 seconds to trigger a hard shutdown (equivalent to a power cycle)

Reset to factory default settings

A factory reset, also known as master reset, is a software restore of an electronic device to its original system state by erasing all the information stored on the device in an attempt to restore the device to its original manufacturer settings. A factory reset should be performed with caution, as it effectively erase all the data and settings that were previously on the device.

To reset a configured player to factory default settings, follow these steps:

  1. Connect a keyboard on one of the player's USB ports.
  2. Reboot the player.
  3. Enter the Boot Menu at system startup.
    • The key to press varies depending on the BIOS - usually it is F10 for Intel, F12 for Seneca, F7 for ECS
  4. Select "SpinetiX DSOS menu" option (the one without redundant boot).
  5. Select "Reset to factory defaults" option.
  6. Press "y" key, then "Enter", to confirm.
  7. Press Ctrl+Alt+Del to reboot the player and perform the reset.
Note Note:
A factory reset doesn't revert the device's firmware - see below how to do that.

Boot into Recovery mode

To boot the player into Recovery mode, follow these steps:

  1. Write down the IP address of the player - you can use the power button for that.
  2. Connect a keyboard on one of the player's USB ports.
  3. Reboot the player.
  4. Enter the Boot Menu at system startup.
    • The key to press varies depending on the BIOS - usually it is F10 for Intel, F12 for Seneca, F7 for ECS
  5. Select "SpinetiX DSOS menu" option.
  6. Select "Recovery" option. Wait for the player to reboot.
  7. Enter the IP address in a browser and access the Recovery Console.
  8. Once entered, you can revert to factory default firmware or install a specific firmware package.

See also

This page was last modified on 26 October 2020, at 16:01.