From SpinetiX Support Wiki

Contents 1 Introduction 2 Identification 3 Operating environment 3.1 HMP100 / HMP130 3.2 HMP200 3.3 Shutting down 4 CPU 5 Outputs 5.1 Display 5.2 Audio 6 Push button 6.1 HMP100 6.2 HMP130 6.3 HMP200 7 LED 7.1 HMP100 / HMP130 7.2 HMP200 8 USB port 8.1 USB power 9 Internal storage 10 Mean time between failures (MTBF) 11 Dimensions 11.1 Mounting 12 External power supply 13 Declaration of Conformity documents 14 See also

Introduction

The Hyper Media Player (HMP) is a synonym for a compact and reliable high-end digital signage device manufactured by SpinetiX. There are currently three models available: HMP200 , HMP130 and HMP100.

• For general information about our devices, please see SpinetiX main website, section Products.
• You should also read the HMP Quick Install Guide and the HMP User Manual documentations from the Manuals & documentation section of the same website.

Identification

• For the HMP100/HMP130, there is only one barcode on each device, and it is unique to that device. There is a single, matching barcode on the packaging.
• For the HMP200, there is one barcode on the device, unique to that device, a matching barcode on the packaging, then a further barcode on the packaging which is the product ID, which will be the same across groups of devices.
• The Device Name, Serial No., Multiscreen ID and Hostname are all separate identifiers of the HMP.

Operating environment

• Note that different environmental factors can affect the drift induced by the Real-time clock in the player.
• Do not stack HMPs without proper clearance. The HMP200 in particular will be very susceptible to overheating if too close to other HMPs.
• Do not install HMPs where they will be in direct sunlight.

HMP100 / HMP130

• Operating temperature: 10° to 35° C
• Storage (shipping) temperature: -25° to 45° C
• Operating ambient humidity: 10 to 90 %RH
• Storage humidity: 10 to 90 %RH

HMP200

• Operating temperature: 0ºC to 40ºC (32ºF to 104ºF)
• Storage temperature -25ºC to 45ºC (-13ºF to 113ºF)
• Operating ambient humidity: 10 to 90 %RH
• Storage humidity: 10 to 90 %RH

• The temperature reported on the status page of Control Center for HMP200 is the internal board temperature, not the external case temperature or the ambient temperature.
• Depending on the "Shutdown temperature" option (set on the Maintenance page), the HMP200 will shut-down when the internal temperature (as reported on the Control Center) reaches:
  • 55ºC (131ºF), for "Normal" (default value);
  • 70ºC (158ºF), for "Maximum"

• Depending on the content played by the HMP200 and the ambient temperature, usually above 30ºC (86ºF), the "Shutdown temperature" might need to be changed to "Maximum".

Shutting down

• The HMP100 / HMP130 will not shut down and cannot be shut down - if needed, you can stop the player by plugging off the power supply.
  • This should not be used in a repetitive manner and we strongly recommend you to leave the HMP100 / HMP130 running all the time!

• The HMP200 can be shut down by pressing the blue button for 3 seconds (see more details below). When the PWR LED starts to slowly blink red, it's safe to unplug the device. Always use this procedure instead of directly plugging off the power supply, since the later could have unwanted effects!
  • Shutting down of the HMP200 is not possible from Control Center to prevent accidental shutdown of remote device - physical intervention (e.g. brief press on the blue button) is required afterwards to boot the HMP200 again.

CPU

See full article CPU.

Outputs

Display

See full article Display.

Audio

See full article Audio.

Push button

The push button on the HMP is multi-functional and by pressing this button you can perform different operations which are described below. Please note that these operations depend on the unit being powered on or not while pressing the button!

HMP100

• When the power is on:
  • Briefly press and release -> to trigger On Screen Display (OSD) with IP, Firmware and identification information.
  • Hold for 3 seconds -> to trigger a soft reboot (has the same effect as pressing the Reboot button on Control Center).
  • Hold for 10 seconds -> to trigger a hard reboot (instant reboot - all the processes are immediately terminated).
  • Hold for more than 30 seconds -> this has no effect (button ignored) for the case when the button has been pressed / held down accidentally (for instance, due to bad positioning).

• When power is off, press and hold the button, plug in the power, then release the button after:
  • Press and hold the button, plug in the power, then after 10 seconds, release the button -> Reset to factory default settings.

To boot in Recovery mode using only the push button on the HMP100:

1. Press the button for 10s and release it. This will force the HMP100 to reboot
2. Wait for the HMP100 to restart (approx. 2min)
3. Repeat step 1. and 2. until the HMP100 boots in Recovery mode. (Normally 3 or 4 times depending on the firmware version)

HMP130

• When the power is on:
  • Briefly press and release -> to trigger On Screen Display (OSD) with IP, Firmware and identification information.
  • Hold for 3 seconds -> to trigger a soft reboot (has the same effect as pressing the Reboot button on Control Center).
  • Hold for 10 seconds -> to trigger a hard reboot (it's instant and equivalent to a power cycle).
  • Hold for more than 30 seconds -> this has no effect (button ignored) for the case when the button has been pressed / held down accidentally (for instance, due to bad positioning).

• When power is off, press and hold the button, plug in the power, then release the button after:
  • 10 seconds -> to reset to factory default settings (i.e. the button should be released after the LED starts rapidly flashing green).
  • 20 seconds -> to trigger the Recovery mode (i.e. the button should be released after the LED starts rapidly flashing red).
  • 25+ seconds -> this has no effect (button ignored) for the case when the button has been pressed / held down accidentally (for instance, due to bad positioning); the LED slowly blinks red four times to indicate this situation before resuming normal operation.

HMP200

• When power is on:
  • Briefly press and release -> to trigger On Screen Display (OSD) with IP, Firmware and identification information.
  • Hold for 3 seconds -> to trigger a shutdown of the device. Wait 10-15 seconds until no video signal is displayed and the PWR LED slowly blinks red in order to safely unplug the power supply from the device.
  • Hold for 10 seconds -> to trigger a hard reboot (equivalent to a power cycle - use only if shutdown is unavailable).
  • Hold for more than 30 seconds -> this has no effect (button ignored) for the case when the button has been pressed / held down accidentally (for instance, due to bad positioning).

• When power is off, press and hold the button, plug in the power, then release the button after:
  • 15 seconds -> to reset to factory default settings (i.e. the button should be released 8 seconds after the SYS LED starts rapidly flashing green).
  • 25 seconds -> to trigger the Recovery mode (i.e. the button should be released after the SYS LED starts rapidly flashing red).
  • 30+ seconds -> this has no effect (button ignored) for the case when the button has been pressed / held down accidentally (for instance, due to bad positioning); the SYS LED slowly blinks red four times to indicate this situation before resuming normal operation.

LED

• The HMP100/HMP130 uses a single diagnostic LED. The HMP200 uses three.
• Check Get Connected in case of problem accessing the player.

HMP100 / HMP130

• Green, steady blinking (once per second): Device is running normally;
• Green, fast blinking (four times per second): Device is in Recovery mode;
• Orange/Red, solid light switching between the two colours: Device has not been assigned an IP yet (should only be temporary);
• Orange, steady blinking: IP address conflict or no DHCP server found (the HMP is using an auto-configured IP in the range 169.254.1.0-169.254.254.255);
• Red, solid light without blinking (while the network cable is unplugged): Contact Support.

HMP200

• PWR
  • Green, solid light: Power on
  • Red, slowly blinking (once every 2-3 seconds): Shutdown completed (device can be unplugged)
  • Red, solid light without blinking: Contact Support.

• SYS
  • Green, steady blinking (once per second) after the boot has completed: Device is running normally;
  • Red, fast blinking (four times per second): Device is in Recovery mode;

• Network
  • Green with occasional blinking: Link present, valid IP address (the blink represents network traffic)
  • Green with regular orange blinking: Link present, IP address is auto-configured in the range 169.254.1.0-169.254.254.255 (indicates DHCP server problem)
  • Orange, solid light: No IP address (this should happen only momentarily between address changes)
  • Red, steady blinking (once per second) in sync with SYS: No link detected

USB port

• All HMPs have one "Hi-speed" USB 2.0 port. The maximum number of supported devices depends on the type of devices used; the limit is based on the number of endpoints. Different USB devices have varying numbers of endpoints.
  • The "Support large number of USB devices" option allows for a greater number of certain types of devices via software emulation.
  • When mixing full or low-speed devices with high-speed hubs the option "Support large number of USB devices" under Interactivity settings in Control Center can be disabled for compatibility.
• Only one storage device can be used by the player.
• It is not possible to disable the USB port on the HMP. However unless Control Center is set to look to the USB storage for content, a malicious user could not interfere with displayed content. For failsafe security protection of the USB port consider using a physical lock.
• No video input is supported via the USB port. Video streaming can be done via IP (See Streaming).

USB power

• In line with the USB specification, the HMP will supply up to 500mA of current at 5V. If a device draws more than allowed amount, the port will be shut down to protect the HMP.
  • Hard disks and other devices which use a double-USB connector for increased power cannot be used with the HMP (even with a hub) without external power.

Internal storage

• The HMP100 uses a MicroSD class 2, 2 or 4GB storage card (capacity depending on hardware revision).
• The HMP130 uses a MicroSD class 2, 4GB storage card.
• The HMP200 uses a CompactFlash 8GB storage card.
• See Storage for more information.

Mean time between failures (MTBF)

• There is no official tested MTBF for the HMP itself.
• The hardware architecture is free of moving parts which means very low probability of failure.
• The component with the shortest MBTF is currently the internal memory medium.
  • The high quality SD cards used by SpinetiX for HMP100 / HMP130 series are certified for 5 years of use by the manufacturer - the rated MTBF of the card is 1'000'000h (~114 years) or 100,000 write cycles. However, depending on your level of usage of the player, the life-time of the card could be more or less than the official values.
  • The high quality CF cards used by SpinetiX for HMP200 series are even more reliable.

Dimensions

• Please see the relevant device's product brief for physical dimensions on SpinetiX.com.

Mounting

• The HMP100/HMP130 does not use mounting holes, but can usually be mounted using simple adhesive pads or similar material.
• The HMP200 can be mounted using two M5 bolts - see the technical drawing for exact coordinates of the mounting holes.
  • If the mounting surface is itself well ventilated and/or will help with heat dissipation (e.g. a separate bracket of a display mount) then the HMP200 can be mounted flush with the surface, but you should monitor the temperature during use.
  • If the mounting surface is attached to another heat source (e.g. the back panel of a display) then you should use standoffs to allow air to circulate around the HMP200, and monitor temperature closely.

External power supply

• Input: 100-240V 50-60Hz.
• Output: 5V DC 3.0A max.
• Input plug has has five interchangeable sets of AC blades for the following power systems: North American, European, United Kingdom, Australian and China.

Declaration of Conformity documents

• CE: File:Declaration of Conformity CE.pdf
• RoHS: File:Declaration of Conformity RoHS.pdf
• FCC: File:Declaration of Conformity FCC.pdf

See also

• Security
• Firmware