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Welcome to SpinetiX Support Wiki!

SpinetiX Support Wiki is the best place to obtain technical information about every aspect of SpinetiX products! It is the 24/7 freely-accessible front-line support service offered by SpinetiX (as part of Foundation Support Services).

To get started with our Support Wiki, check Frequently Asked Questions (FAQ) and Tutorials pages.

To quickly find the information on the Support Wiki, you can:

  • browse by category using the top menu bar,
  • search using the input box on the top-right side of the page,
  • check the featured pages listed below.

Note Note: If you cannot find the information you are looking for within the Support Wiki and you require further support, then check out how to get support.

Elementi 2016 issue.

On Wed, 16 Nov 2016 (13:56:40 GMT), a security protection has been wrongly activated on ALL Elementi 2016 software released before November 2016 (version 4.1.0). This causes Elementi 2016 to show the following error message on startup and prevents the use of the software: This version of Elementi beta has expired.

We have released a new version of Elementi 2016 that fixes this issue, among other numerous improvements. Please download this new version of Elementi 2016 from our web site to continue to enjoy the software. You can directly access the download page at

Note that Elementi 2015 and earlier versions are not affected.

We are deeply apologizing for any inconvenience caused by this issue.

Featured pages


Single Screen by DiVA

All-in-one digital signage solution for your single-screen installations.

Single Site by Elementi 2016 S

One-stop-shop digital signage solution for your single site, professional installations.

Post-Sales Services by Cockpit

Cloud-based web portal to lower the support and administration costs for dealers and to help selling professional services.


HMP350 and HMP300

The new generation of digital signage players.

Multi Site by Elementi 2016 M

Professional Digital signage software for end-users in collaborative environments.

Special Features

Elementi X

Professional Digital signage software for content creators / developers.

Latest news

This page was last modified on 17 November 2016, at 16:25. This page has been accessed 252,512 times.