Reset to factory default settings

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Description

A factory reset, also known as a master reset, does a software-restore of an electronic device by erasing all the user data and settings saved on the device in an attempt to restore it to its original manufacturer settings. It is often done to fix an issue with a device, or due to the lost of the administrator password.

There are two ways to reset a player to its factory default settings, depending on whether you have physical access and / or network access to the player:

Note Warning:
A factory reset should be performed with caution, as it effectively erase all the data and settings saved on the device, such as: user passwords, user content (including cache, custom fonts), player logs, etc.
Note Note:
A factory reset doesn't change the player firmware. See how to revert to factory default firmware.

From Control Center

Note  
Applies to all player models.

If you have network access, then follow these steps:

  1. Open Control Center using the player address.
  2. Go to Operations > Reset page.
  3. Click the "Reset to Factory" button.
  4. Wait for the player to reboot.

Once the player has finished booting up, the System LED should blink green and the screen will display something like this:

Splash screen when Ethernet is connected
Splash screen when Wi-Fi is used (Ethernet not connected)
Note Note:
If you access Control Center, the Configuration Wizard is activated.

Using the blue button

Note  
Applies to HMP and DiVA players.

If you have physical access, then follow these steps:

  1. Unplug the power supply cable.
  2. Press and hold the player's blue button.
  3. Plug in the power cable.
  4. Keep holding the blue button pressed for 10–15 seconds, until the (SYS) LED of the player starts blinking rapidly green .
  5. Release the blue button and wait for the player to reboot.

Once the player has finished booting up, the System LED should blink green and the screen will display something like this:

Splash screen when Ethernet is connected
Splash screen when Wi-Fi is used (Ethernet not connected)

iBX410 and iBX440

Third-party DSOS players

This page was last modified on 17 January 2024, at 19:17.