From SpinetiX Support Wiki
- System Restart
- Clicking on the "Restart Now" button will restart the HMP (in Normal mode).
- System Shutdown (available since 3.0.0)
- Clicking on the "Shutdown Now" button will completely shut down the HMP.
- Warning: after shutdown, the HMP can only be restarted by pressing the push button (HMP200 only) or by physically disconnecting and reconnecting the device from electrical power.
- Restore Default Content
- Clicking on the "Restore the Default Content" button will replace the current content with the default one (e.g. white background and SpinetiX animation).
- Reset to Factory Default
- Clicking on the "Reset to Factory Default" button will restore the device to factory default settings (note that the device will keep the current firmware).
- Diagnostic Mode Restart
- Clicking on the "Restart Now" button will restart the unit in Recovery mode.
- Installation Mode
- Clicking on the "Enable" button will switch the HMP into installation mode - the HMP will no longer reboot automatically to activate the configuration changes; the administrator must manually reboot the HMP at the end of the setup to activate all the changes.
- Extended Reporting
- Clicking on the "Get Extended Report" button will generate an extended report (it contains more information than the standard report). Use this feature only when instructed by SpinetiX Support.
- Device Self Test
- Clicking on the "Start Testing" button will start a set of self tests to verify the hardware components of the HMP.
- Clear Data
- Format the Internal Storage
In case of problems when streaming video / audio to the HMP, it is possible to capture the stream packets received by the HMP (see the full procedure on the Streaming page) and send that capture to SpinetiX Support to help diagnose the problem and find possible solutions. Be aware that a capture stream might create large files on the device storage and should not be left enabled for a long period of time.
- To start a stream capture on the HMP, set the "Capture stream packets" option to "on".
- To end stream capturing, set the "Capture stream packets" option to "off".
- To download a stream capture, click on its link under the "Streaming Captures" section. The capture name starts with "CAP_" and is followed by a series of characters.
- Remove all the captures stored on the device by clicking on the "Clear Stream Captures" button.
See the Configuration backup page for more details.
- Backup Configuration
- This section allows creating a configuration backup. Click on the "Backup" button to generate and download a .cfg file containing the current settings of the HMP device. If the "Backup users and passwords" option is enabled, then the credentials saved on the player will be included in the backup file.
- Restore Configuration
- This section allows restoring a configuration backup. Click on the "Browse" button to select a configuration backup file (which can have one of the following extensions: cfg, spx, xml, 7z, and zip), then click on the "Restore" button to apply the configuration onto the HMP.
The HMP200 features an internal temperature sensor that monitors the device internal board temperature - note that this is not the external case temperature, nor the ambient temperature. The current internal board temperature is displayed on the Home page of Control Center.
When the internal board temperature reaches the selected shutdown temperature level, the device shuts down in order to cool itself down; when the internal temperature has lowered below the threshold value, the device will automatically restart.
The shutdown temperature can be set to:
- "Normal" (default value)
- This corresponds to a maximum of 55ºC / 131ºF of the internal temperature and is meant to prevent an injury when touching the player's external case.
- This corresponds to a maximum of 70ºC / 158ºF and is meant to prevent any physical damage to the player's internal components. This is usually needed when the content is complex and / or the ambient temperature is above 30ºC / 86ºF - in this case, the external case should be handled with caution to avoid injury.