Get started with the HMP400W
From SpinetiX Support Wiki
First, take out the HMP400W player from its box and, if needed, the two antennas for Wi-Fi. There are no video or network cables inside the box. If needed, an external USB-C power supply can be purchased separately.
Step 1: Connect the screen
- Connect one end of the video cable to the HDMI port of your player.
- Connect the other end of the HDMI cable to the HDMI port of the display.
- Connect one end of the video cable to the second USB-C port of your player - the one marked with DP++ logo.
- Connect the other end of the cable to the DisplayPort receptacle of the display.
Step 2: Connect the network
The HMP400W can connect to the network via Wi-Fi or via an Ethernet cable.
For Wi-Fi, you first need to install the two antennas found in the player box - For that, remove the plastic protection covering the port and screw the antenna in.
To connect to the wired network, you need an Ethernet cable (not included).
- Connect one end of the Ethernet cable to the Ethernet port of your player.
- Connect the other end of the Ethernet cable to a network port (female connector) of a network switch or a computer (direct connection).
Step 3: Connect the power
The player can be powered over Ethernet (PoE+ / 802.3at) or by using an external USB-C power supply (power delivery 2.0, 27W, min 3A@9V) - although both are supported, it is recommended to use one method or the other.
For the PoE, make sure to connect the Ethernet cable to a PoE port of the switch and then switch on the screen.
For the external power supply, follow these steps:
- Connect the USB-C connector attached to the PSU to the USB-C port (marked with the DC symbol ⎓ ) next to the HDMI port.
- Connect the PSU plug into a power outlet.
- Switch on the screen and the LAN-Switch or computer.
The player's LEDs should light up at this point, sign that the player is receiving power and is starting the boot-up process. During the boot-up, a splash screen is shown on the screen, first at 640x480 resolution, then at the screen's resolution.
Once the player has finishing booting up, the System LED should blink green and the screen will display something like this:
- If the Power LED doesn't light up at all, then there is a problem with the power supply. If PoE is used, make sure the Ethernet cable is good and connected to a PoE port of the switch. If the external USB-C power supply is used, try a working PSU from another SpinetiX player or switch to PoE instead.
- If any of the LEDs turn red, with or without blinking, then there is a problem - see the LED page for more details.
- If you cannot see anything on the screen, follow these troubleshooting steps.
The HMP400W works out of the box with SpinetiX ARYA cloud-based service. A basic setup can be made directly in ARYA:
- Open https://arya.spinetix.cloud/setup in a browser.
- Add the player to your SpinetiX ARYA™ account.
- Set the player name, the screen orientation, and the time zone.
- Wait for the player to reboot.
For a full configuration, before adding the player into ARYA, follow these steps:
- Briefly press the blue button to find the player addresses.
- Type any of the addresses shown on your screen in your browser’s address bar.
- If you cannot connect to the player, follow these troubleshooting steps.
- Follow the instructions of the Configuration Wizard for the initial setup.
- Make any other changes you might need within Control Center and restart your player to apply those configuration settings.