According to Elementi's End User License Agreement, an Elementi license can only be activated on a single computer/virtual machine at any given time. To allow for equipment becoming obsolete, SpinetiX is providing two different ways of releasing the license from the current PC, so that it can be activated on a new PC – you can either:
Although there's no limit set for the total number of releases that can be done using this procedure, this process is tracked and releasing an Elementi license in an abusive manner might block that license and prevent it from be installed on another computer.
License dialog
To release the Elementi license from your current computer, please follow these steps:
In Elementi, open the License dialog using "Menu" → "Help" → "License...".
Click on the "Release" button.
Within the pop-up confirmation dialog, click "Yes".
If Elementi can contact the SpinetiX server, the license is successfully released and the software exits automatically.
You can now uninstall the Elementi software from this PC.
If you run Elementi again on this computer, you'll be asked to enter a license key.
License release error Otherwise, a dialog is shown containing an error message (such as "Elementi could not contact the activation server") and three buttons:
"Proxy Settings..." – allows you to change the HTTP proxy settings used by Elementi and eventually retry the connection.
"Retry"
"Manual..." – allows you to perform a manual release. See details below.
Manual release procedure
This license release procedure is employed when Elementi software cannot contact the SpinetiX server – it consists of two parts, one in Elementi and the other in Cockpit, similar to the Manual Activation procedure.
Part 1 – Elementi
Once you have clicked the "Manual..." button above, you get a release dialog containing a long string, as pictured on the right.
Copy your license's release string – you can use the "Copy to Clipboard" button for this.
Click the "OK" button to remove the license from your Elementi.
Click the "Close" button to exit Elementi.
Note:
The next part requires Internet access – if that's not permitted on the current PC, you should send the license release string over email or chat to someone who has access to Internet.
Scroll down to the bottom of the page to find an input field.
Paste the license release string provided by Elementi into that field.
Click the "Activate" button to finalize the release of your license.
Note:
Doing the procedure above halfway, will only remove the license from your PC, but not from SpinetiX server, meaning that you won't be able to activate the license on another PC.
Emergency license release from Cockpit
Elementi license details page
In case it is not possible to follow the above procedure (for instance, the original PC is no longer available / accessible), then you can use the emergency release procedure up to three times. Here are the steps to follow: