Cockpit account

Introduction

To benefit of the services offered by Cockpit web portal, you need to sign up for a Cockpit account first. Creating a Cockpit account is free and takes only a few minutes. Different account types are available, as detailed below.

Note:

You need to sign up for a Cockpit account even if you already have an extranet account on spinetix.com website; the two sites are independent and have different purposes.

Sign up for a Cockpit account

To sign up for a Cockpit account, follow these steps:

1. Open Cockpit web portal (https://cockpit.spinetix.com) in your browser.
2. Click the "SIGN UP" button to open the sign-up form.
3. Enter your account details: full name, address, country, email, and password.
   • For email, use only lowercase characters.
   • Email and password fields are required and must be entered twice to confirm them.
4. Click the "SIGN UP" button.
5. An email with a confirmation link is sent from Cockpit to the provided email address.
6. Check your emails and find the one from Cockpit.
   • Sometimes that might end up in your Spam folder - make sure to mark it as not spam, to avoid that for further Cockpit emails.
7. Click the link inside to open Cockpit's Terms and Conditions page.
8. Read them (or scroll at the bottom) and click the "Accept Terms & Conditions" green button to confirm your Cockpit account.

Once done, you can log into your Cockpit account and use the services offered by Cockpit.

Account types

Dealer account

This is the default account type assigned to any new Cockpit user, and allows to:

• Get access to basic player monitoring
• Manage Elementi licenses and request Update Plan extensions (premium service) for them.
• Request premium monitoring licenses for your players.
• Manage the monitoring licenses for your players .
• Create Viewers to manage the players of your customers.

Viewer account

Cockpit Viewers are slightly limited accounts, in the sense that any new player added is automatically transferred to the parent account. Also, only the player dashboard (this requires an active monitoring license) is accessible to the viewer.

See the Viewers page for more details.

Distributor account

This is a privileged account, reserved for SpinetiX distributors.

User profile

User profile page

To access the user profile page, click on your username on the top bar, then select "Profile" from the dropdown.

On this page, you can update your profile information, like company name, first and last name, email, password, location address, as well as add phone and mobile numbers, select the interface and notification language, set your timezone and position on the map. At the end, click the "Update" button.

Delete account

To terminate your Cockpit account, click the "Delete Account" red button, on the top-right of the user profile page.

Note:

Any players or Elementi licenses registered under your account will become "free" and they can be registered under another Cockpit account.