Add and remove players from Cockpit

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This page is related to Player monitoring in Cockpit page.

Add player to Cockpit

Adding players into Cockpit is very easy and can be done in few clicks. Below you can find step-by-step instructions for each player model.

HMP350 and HMP300

HMP Control Center home page

To add an HMP350 or HMP300 player to Cockpit, follow these steps:

  1. Log into your Cockpit account.
  2. Connect to the player web interface.
  3. Click the gear icon from the top bar menu to open HMP Control Center home page.
  4. Click the "Monitor with Cockpit" button under the Quick Links section.


Note Note:
If the button says "Open in Cockpit", it means that the player has already been registered to Cockpit.

DiVA

DiVA Control Center home page

To add a DiVA player to Cockpit, follow these steps:

  1. Log into your Cockpit account.
  2. Connect to the player web interface.
  3. Click the gear icon from the top bar menu to open DiVA Control Center home page.
  4. Click the "Monitor with Cockpit" button under the Quick Links section.


Note Note:
If the button says "Open in Cockpit", it means that the player has already been registered to Cockpit.

HMP200, HMP130, and HMP100

Note
Firmware 3.1 or later is required on the player to be able to add it to Cockpit.

Using the HMP Wizard

To add a player in Cockpit (using the wizard)

  1. Log into your Cockpit account.
  2. Go to the Add Player page
  3. Click the "Download" button. Your browser should offer you to open or download the file. Select download and save the file on your local drive.
  4. Open the HMP Wizard.
  5. Select 'Advanced'.
  6. Press the Browse button, under the 'Upload and apply configuration file'.
  7. Select the file on your local drive downloaded above.
  8. Press 'Finish', your player will automatically be added to your account.

Alternative method

If you are not using the HMP Wizard, you can add the player through HMP Control Center.

Add player in Cockpit using Firmware 3.2

If your player is running firmware 3.2 or grater:

  1. Log into your Cockpit account.
  2. Open HMP Control Center.
  3. Go to the Content Settings -> Pull Mode.
  4. Press the 'Monitor with Cockpit' button, your player will automatically be added to your account.

If your player is running firmware 3.1:

  1. Log into your Cockpit account.
  2. Go to the Add Player page.
  3. Click on the Download button. Your browser should offer you to open or download the file.
  4. Select download and save the file on your local drive.
  5. Open HMP Control Center.
  6. Go to the Maintenance -> Backup.
  7. Select and upload the backup file downloaded above.

Remove player from Cockpit

To remove a player from Cockpit, follow these steps:

  1. Log into your Cockpit account.
  2. Go to the Players page.
  3. Click on the player to be removed.
  4. Select "Setup" on the left menu.
  5. Click on the "Delete" button to automatically configure the player to be removed from Cockpit.


Note Notes:
  • The "Stop Monitoring" button in Control Center only prevents Cockpit to communicate with that player, it doesn't remove the player from Cockpit.
  • When a player is removed from Cockpit, the license attached to that player is lost, unless you follow the License Switch procedure before removing the player.
  • In case of basic player monitoring (freemium), deleting a player from Cockpit may take up to 24 hours - during this period, the player cannot be added to another Cockpit account.
This page was last modified on 19 July 2018, at 21:04.