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Welcome to SpinetiX Wiki!

SpinetiX Support Wiki is a large resource and knowledge base, freely and instantly available to you. Access in-depth information and examples that will help you take full advantage of the solutions offered by SpinetiX.

To quickly find the information on the Support Wiki, you can:

• browse by category using the links from the menu bar on top of the page
• search using the input box on the top-right side of the page
• check out the Frequently Asked Questions (FAQ), the Tutorials, or the featured pages listed below

Latest news

2024

• August 12: Release of DSOS 4.8.5 and Elementi 2023 Update 5.
• July 24: Release of DSOS 4.8.4 and Elementi 2023 Update 4.
• May 2: Release of DSOS 4.8.3 and Elementi 2023 Update 3.
• February 21: Release of DSOS 4.8.2 and Elementi 2023 Update 2.

2023

• December 6: Release of DSOS 4.8.1 and Elementi 2023 Update 1.
• November 15: USB push-button tutorial.
• November 3: Matrox Maevex 6122 Dual 4K Encoder tutorial.
• September 19: Release of DSOS 4.8.0 and Elementi 2023

Featured pages

Players

iBX players

HMP400 and HMP400W

HMP350, HMP300, and DiVA

Software

Elementi

The N°1 digital signage software for creating high impact content with its 250+ widgets, and deliver visually-rich experience (including video walls, interactive kiosks, and live-streaming) to virtually any combination of screens across all your networks. Download latest Elementi.

SpinetiX ARYA™

Cloud-based visual communication solution, easy to use and accessible from anywhere. Find out more about SpinetiX ARYA™.

Cockpit

Cloud-based web portal to reduce your maintenance and operation costs. Find out more about the Cockpit features.

Get support on SpinetiX products

At SpinetiX, we're committed to the customers who rely on our technology every day. SpinetiX Technical Support provides efficient assistance for your products and solutions. With online support services and engineers around the globe, you can rest assured that you’ll receive assistance wherever you are, whenever you need it.

In order to get the best possible service in the most efficient possible manner, please make sure to follow these steps:

1. Try to find the answer to your question(s) on our Support Wiki.
2. Contact your local SpinetiX partner for help with basic issues.
3. Contact the SpinetiX distribution partner in your country/region for help with advanced technical issues.
4. If you need further assistance, our team of specialists remains available via email or chat.

Note:

The live chat support is available from Monday to Friday, between 6 AM and 11 PM (UTC+0). Note that these times may change in your local timezone due to Daylight Saving Time; click on the hour to convert it to your local time.

Upcoming webinar sessions

 

See our list of upcoming webinar sessions.

About SpinetiX

At SpinetiX, we inspire businesses to unlock the potential of their story. We believe in the power of digital signage as a dynamic new storytelling platform to engage with people.

For more than 15 years, we have been constantly innovating to deliver cutting-edge technology that helps our customers shine. Engineered in Switzerland, our comprehensive suite of solutions empowers businesses to realize their full potential.

Whether you’re looking for a plug & play solution to bring your story to life or a fully customized solution to captivate your audience, SpinetiX is your partner to successfully grow your business.

Find out more details about SpinetiX and its awards.