Get started

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This tutorial explains how to get started with your HMP or DiVA player.

Connect cables

HMP350 ports and LEDs

Before connecting the cables, it is recommended that all devices are unplugged from the power grid.

Step 1: Connect Screen

You need a screen with an HDMI type A (female) connector and an HDMI cable (not included).

  1. Connect one end of the HDMI cable to the HDMI port of your player.
  2. Connect the other end of the HDMI cable to the HDMI port of the display device.

Step 2: Connect Network

You need an Ethernet cable (not included).

  1. Connect one end of the Ethernet cable to the Ethernet port of your player.
    • The HMP350 has two Ethernet ports - any of them can be used.
  2. Connect the other end of the Ethernet cable to a network port (female connector) of a network switch or a computer.


Note Warning:
The HMP does not support Power over Ethernet and any voltage on the network cable must be avoided.

Step 3: Connect Power

The player comes with a power supply unit (PSU) and a line power cable.

  1. Connect the DC power cable attached to the PSU to the DC input port of your player.
  2. Connect the line power cable to the PSU.
  3. Connect the other end of the line power cable into a power outlet.
  4. Switch on the screen and the LAN-Switch or computer.


The player's LEDs should light up at this point, sign that the player is receiving power and starts the boot up process.

  • If the (PWR) LED doesn't light up at all, then the player power supply unit might be broken - make sure to try another PSU from a similar SpinetiX player.
  • If any of the LEDs turn red, with or without blinking, then there is a problem - see LED page for more details.

Player setup

Press blue button
On screen IP
  1. Wait for the player to completely boot up.
    • During the boot up, a splash screen is shown on the screen, first at 640x480 resolution, then at the screen's resolution.
    • Once completed, the player's on-screen wizard is displayed on the screen, helping you to find the player address and connect to it via a browser. The text displayed on the screen says "Press the blue button once", unless the network connection fails, in which case it would say "Plug the network cable".
  2. Briefly press the blue button of your player.
    • At this point, the text "Type this address in your browser" is shown along with the player addresses right below that.
    • A QR code is also provided to facilitate the access from mobile devices.
  3. Type any of addresses shown on your screen in your browser’s address bar.
  4. Next, Configuration Wizard is shown for DiVA, HMP300, HMP350, respectively, HMP Wizard is shown for HMP200, HMP130, HMP100.
  5. Follow the instructions to complete the player setup.
  6. Restart your player to apply the configuration settings.

Download guides

You can download a PDF version of the getting started guide from the following links:

Troubleshooting

No image

If there's no image on the screen:

  1. Check the player LEDs for abnormal activity.
    • The (SYS) LED should be blinking green and the PWR LED should be solid green.
    • If any of the LEDs turn red, with or without blinking, then there is a problem - see LED page for more details.
  2. Check with another cable.
  3. Check with another screen.

No connection

If you cannot connect to your player, please read the following suggestions:

  1. Double check the connectivity in your setup (cables, connectors, switches...).
    1. Direct cable connection - if your PC supports Gigabit Ethernet then use an Ethernet cable, otherwise use an Ethernet crossover cable.
    2. Indirect cable connection - use a switch and two Ethernet cables.
  2. Double-check that you have correctly written the right address on your web browser.
  3. Verify that the web browser does not have a Proxy configured, preventing the access.
  4. Check the network configuration of your PC allows connecting to the player's IP address.
    • Note that your PC might indicate that only limited network connectivity is available. This will not prevent you from connecting to the HMP.
    • If the player is using an auto-configured IP in the range 169.254.1.0-169.254.254.255, the IP of your PC must be in the same range - you might need to manually change the IP configuration of your PC.
  5. Check the activity of the network LED(s) on your player.
    • On HMP200: If the Network LED is green with a regular orange flash, this indicates that the device is configured for DHCP but has not received an address.
    • On HMP130 / HMP100: If the LED is blinking from orange to red once per second, this indicates that the device is configured for DHCP but has not received an address.
  6. Check whether the player is in Recovery mode - see how to access it in Recovery mode.
This page was last modified on 12 September 2018, at 13:15.